Privacy Policy

Personal Data

The use of personal data is subject to European recommendations (GDPR : General Data Protection Regulation of the European Union).

We strive to follow these recommendations to the fullest and to respect your privacy and personal data.

CONTACT FORM

Personal data is collected when using the contact form on this site.

This data is used exclusively to respond to requests sent via this form. Under no circumstances is this data used for commercial purposes or shared with third parties.

The form may collect information such as your name, email address, message, and any other data you choose to share with us.

Fields marked with an asterisk are required to process your request. Other fields are optional.

DATA CONTROLLER

Municipal Tourist Office of Aigues-Mortes
Place Saint Louis – BP 23
30220 AIGUES-MORTES
France
Tel : +33(0)4 66 53 73 00
Email : info@ot-aiguesmortes.com

DATA PROCESSING AND SUBCONTRACTING

Data is processed exclusively by the internal services of the Tourist Office. However, certain technical service providers (such as hosting and site maintenance) may act as subcontractors and are contractually bound to comply strictly with the GDPR.

DATA TRANSFER OUTSIDE THE EU

No personal data is transferred outside the European Union.

LEGAL BASIS FOR PROCESSING

Data is processed on the basis of :

• your consent, when submitting a form ;
• our public service mission, within the scope of tourist information and reception activities.

DATA RETENTION PERIOD

Data collected via the contact form is retained for a maximum of 1 year, for the time required to process the request and ensure possible follow-up, unless a longer legal retention period applies.

SECURITY

We implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data and to prevent any loss, alteration, disclosure, or unauthorized access.

YOUR RIGHTS

In accordance with the GDPR, you have the following rights :

• Right of access to your data
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to object
• Right to data portability

You can exercise your rights by contacting us at: info@ot-aiguesmortes.com.

If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) : www.cnil.fr.